Today, companies are directly linked to their branch offices, customers, partners and suppliers. Besides good quality services, this also demands high performance and the availability of applications, networks and servers.

Automated, proactive management and monitoring systems supported by analysis and suitable measuring procedures are necessary for the performance management of servers, networks and applications. These systems produce trend and performance statistics data and show the end-to-end performance from the user’s point of view.

For example, in order to check the functionality and performance of components, such as servers and routers, or applications, such as e-mail, web servers, databases, etc., it is necessary to have an analysis of the corresponding response times along with the status read out. This is the only way to establish whether affected applications are not responding or just taking longer to do so than expected.

With an application performance management service, quality is improved, IT infrastructure is optimised, investments can be planned better and more efficiently, IT employee and enduser productivity is increased, and information is generated about how the applications work within the network and servers.