SPECTRUM Report Manager is a critical component of an IT organisation’s service management solution. Simple to install and deploy, this cost-effective reporting solution leverages availability, performance, asset and service quality data collected by SPECTRUM. Delivered via the web or a variety of export formats, proactive identification and corrective actions can be taken before business-critical services and customers are affected.
Capital investment efficiency is driven by SPECTRUM Report Manager’s asset and availability analysis by vendor, product family and type of device. Accurate asset inventory reports can deliver a 30% capital expense reduction during the first year and 5–10% in on-going operational savings by understanding asset utilisation and re-allocation opportunities. Availability reports identify how vendors and/or specific products improve or degrade service quality, ensuring that IT investment decisions are supported by factual information. The report manager enables your organisation to assess the overall availability, performance and service quality of the E2E IT infrastructure.
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